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Income Tax Processing Malaysia: Update Income tax number

Income tax number is not accepted, CP39 failed, change the tax number from SG to IG, cannot submit ePCB.

Updated over 2 months ago

Please follow the steps below to update the income tax number:

Update employee income tax number

  1. Go to the Payroll module.

  2. Click Income Tax and select Income Tax Details.

  3. Select the employee and update the tax number.

  4. Generate the ePCB again.

  5. Refer to the reference below for entering the tax number according to the latest format.

    1. Access EasyPay version must be updated to 2024.04 PU1 minimum.

    2. Tax Ref No and IC number are mandatory.

    3. Tax Reference No should start with SG or IG + 11 digits. (Tax Reference number must be 11 digits)

    4. If the employee's Income tax number is IG123456789, it is suggested that you add '0' in front of the number to complete 11 digits, e.g. IG00123456789 or IG01234567890.

    5. It can be an additional 0 or 00 as long it completes 11 digits.

    6. The last digit will always be '0' or '1' as this is the wife code.

Update employer's Income tax number

  1. In the Payroll module, click Setup.

  2. Select Income Tax Setup and click Tax Employer Setup.

  3. Ensure the employer tax number starts with E and only includes 10 digits of numbers. Customers may find their tax number format when they log in as an employer to the LHDN website.

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