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ePortal: Cannot use IC number as default password

The Singapore Business Federation has sent an email to stop using the IC number for authentication.

Updated over a month ago

We are aware of this issue in the eportal. Below are the current eportal functions:

  • The new employee's IC number is defaulted as the employee's password.

  • The reset password feature is defaulted to the employee's IC number.

Our developer is working on this enhancement; there is no fix timeline for the fix yet. We will include this enhancement as soon as possible. For a workaround, please get the employee to change their password as soon as they newly access the eportal.

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