Please check as follows to ensure your employee's child has a relief point:
Go to the Core module.
Click Personnel Details and click Family/ Other Contact.
For a child below 18 years old, ensure that the Occupation is blank and enter the child's Date of Birth and Relationship as Daughter or Son.
Go to the Payroll module, Modules, Income Tax, and Income Tax Details.
Click Retrieve Family Other Contact to verify the relief point.
