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Payroll Malaysia: Cannot generate CP39 for employee

Why is there no CP39 for the employee?

Updated yesterday

Please check if the employee is assigned with the correct tax employer as follows:

  1. Go to the Payroll module.

  2. Click Income Tax and select Income Tax Details.

  3. Select the correct Employer Setup for the employee.

  4. Generate the CP39 again.

  5. Also, refer to the Income tax number format for reference.

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