Please follow the steps below to process a Long Service Award for a suspended employee:
Go to the Payroll module.
Disabled the Suspend Pay in the Pay Details.
Go to the Pay Record and click New.
Move the employee over and click Confirm.
Double-click the employee's Pay Record.
Right-click and insert the pay element Long Service Award.
Enter the amount and click Recalculate.
Once the payroll is processed, return to the Pay Details and re-enable the Suspend Pay option for that employee.