Access EasyPay

Please ensure that the password for both ePortal and Access EasyPay is set the same. Please follow the steps below to check this:

Go to C:\inetpub\eportalV2\Web\bin\EPEDLL

Change the password accordingly and save.

1. Go to C:\inetpub\eportalV2\Web\bin\EPEDLL
2. Double-click on Config.exe
3. Click Setup and click Run.
4. Change the password accordingly and save.

Go to EPE Control, select Modules, and click Security Setup.

Click the User Settings tab, and select the user ID EPELeave

1. Go to EPE Control, select Modules, and click Security Setup.
2. Log in with the admin credentials.
3. Click the User Settings tab, and select the user ID EPELeave
4. Change the password accordingly.

Note: Please use the same password for both ePortal and Access EasyPay configurations.

ePortal: Error 'Unable to submit claim'

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ePortal: Error 'Unable to submit claim'

ePortal configuration

EasyPay configuration