Access EasyPay

Cannot approve leave, and the leave got rejected.

ePortal: Error 'Cannot create LeaveApplicationRec'

Server Windows password changed, encountered an error in ePortal.

ePortal: Error 'Configuration Error' due to username and password in ePortal

Cannot login to eportal after the eportal update to the latest version.

ePortal: Error 'Configuration error' in the ePortal, could not load type 'eportal.classes.GuldSessionIDManager'

Employee is unable apply for no pay leave at eportal.

ePortal: Error 'Insufficient leave'

How to troubleshoot eportal login error.  I am not able to log in to eportal

ePortal: Error 'Invalid user ID and password' when trying to log in to ePortal

No connection error when applying leave from ePortal.

ePortal: Error '(No connection) Can not connect'

The approving manager didn't receive an email notification after the user applied the leave application. And, there is no record in the email audit.

ePortal: Error No record for email notification in Email Audit

Unable to submit leave via eportal, error message shown as blank page.

ePortal: Error Server Error in eportal application

ePortal: Error 'SQL server does not exist or access denied'

ePortal: Error (Suspend9) - Leave Application Date is after Cessation Suspension Date

Error 'Cannot create directory D:\EPE Storage\EPEC' when saving an attachment in the Core module.

ePortal: Error Managers are unable to approve leave and encounter the error, 'The Network name cannot be found'. When the manager approves the leave, the system goes to a blank page.

ePortal: Error 'Unable to submit claim'

How to get COM Log and  Event Viewer in the ePortal server?

ePortal: Get COM Debug Log and Event Viewer in the eportal server

Clerk cannot apply for leave on behalf of the staff.

ePortal: Error 'No leave type assigned, please contact your Administrator to assign you some leave types..'

Employees are not receiving approved leave notifications, but are receiving rejected or cancelled leave applications. When the manager approves the leave record, they receive a blank screen.

ePortal: Not all the employees are receiving leave notifications

Error Employee A - timesheet from 10/12/2025 to 16/12/2025 cut off date is on 17/12/2025, and the status is Not Submitted.

ePortal: Receive timesheet email in the ePortal error

How to stop the timesheet notification email sent from ePortal?

ePortal: Remove the Timesheet Notification reminder message from the ePortal

How to check if the eportal task scheduler sync is working fine?

ePortal: Unable to syn data from EPE to ePortal

My employee cannot amend a past leave application that is approved in ePortal

ePortal: Error 'You are not allowed to amend leave that are earlier than'

ePortal: Error 'Your connection is not private'

ePortal: Error Unable to view attachments for leave applications

Why am I not able to add an employee in the eportal?

ePortal: Error 'No such user found in HR' in ePortal

How to set a password expiry and policy in the eportal?

ePortal: Error 'Password expiry: Change your password' in ePortal

Employee cannot log in eportal, receives error duplicate leave.

ePortal: Error Eportal error duplicate leave type

ePortal: Error 'The system has encountered an error retrieving employee leave balance'

ePortal: 'Error code -1'

We encounter an error when logging in to eportal.

ePortal: 'Runtime error'

ePortal: 'Server error. Could not load file or assembly NHibernate'

I have an error, unable to create a company - System.Char[]!

ePortal: 'Object Reference not set to an instance an object' when installing or creating a new company in the eportal

ePortal: 'General SQL error. Database not found'

I received an error message when applying for a leave.

ePortal: Invalid information when applying for leave

ePortal: Network issue while downloading attachment from eportal

I'm having an eportal login failure when logging in using my Windows credentials to the eportal.

ePortal: Cannot log in to ePortal with Windows ID

Why are my employees not able to apply leave after the eportal update?

ePortal: ePortal updated recently and employee not able to apply leave

ePortal: Unable to use same network ID for rejoin staff to setup ePortal

Why does the claim number in the badge not tally with the claims in the grid?

ePortal: Claim number in the badge is not tally with the claims in the grid

Employee failed to apply for leave, cannot apply for leave.

ePortal: Error 'This page isn't working right now'

Why is my Shared parental leave missing in the leave module every time?

ePortal: Shared parental leave is removed when approved in the ePortal

Not able to login, even using the correct login credentials

ePortal: Error: Unable to log in to ePortal

Solutions to fix errors that appear in ePortal.

ePortal - Errors

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