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Payroll General: Basic rate is not prorated for a terminated employee

Why are the terminated and new join employees' basic rate not prorated?

Updated over 2 weeks ago

Please do as follows to rectify the proration issues:

  1. Go to the Payroll module.

  2. Click Pay Records and highlight the affected employees.

  3. Click Reprocess.

  4. You can highlight and click Delete for the affected employee's Pay Record.

  5. Click New to re-initialize them over.

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