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EasyPay: My server crashed, I need the EasyPay and eportal database or backup

Where can I find the backup in an event for a server corruption or server migration?

Updated over 2 weeks ago

To reinstate your ePortal or EasyPay when your server crashed, you will need to engage with our professional service.

ePortal

You will not be able to reinstall the eportal yourself or restore an image of your server. Go to your eportal server and search for these files below:

  • eportal2.mdf or eportal.mdf

  • eportal2_log.ldf or eportal_log.ldf

  • eportal.bak (backup files)

EasyPay

You will not be able to reinstall the EasyPay on the server yourself, as this requires the creation of the service and the configuration of the server to allow your client pc to access it. Go to your EasyPay server and search for these files below:

  • EPES17.DB

  • EPE17.LOG

  • backup.001 (backup files)

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