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Payroll General: Missing employee name in bank file

A new employee is not included in the bank file, and the new employee is missing in the bank submission. Employee in cash mode in the pay record.

Updated yesterday

This will happen when a new employee has missing bank information in the profile. Complete the following steps as follows to reflect the employee's name in the bank file:

  1. Go to the Core module, Employment Details, and search for the employee.

  2. Click the Bank Allocation tab.

  3. Check the employee bank information if correctly entered. Use Payment Type as Percentage and Percentage entered as 100.

  4. Ensure Payment Mode is left blank (do not assign as Telegraphic).

  5. Go to the Payroll module, and click Pay Record.

  6. Highlight the affected and click Reprocess.

  7. Click Yes & Confirm.

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