You have encountered this error because, in the new bank submission format, which requires a SWIFT Code for submission, you need to add 3 digits of the branch code in front of the bank account numbers. Account holders under OCBC/ HSBC and SBI are affected.
Please do as follows to add the branch code in Access EasyPay:
Go to the Core module and click Employment Details.
Click Bank allocation, add the 3-digit branch code in front of the account number and Save.
Go to the Payroll module, and highlight the Pay Records of the affected employees.
Click Reprocess.
Generate the bank file and submit it again