EasyPay - Singapore
Guides and solutions unique to Singapore.
161 articles
Core Singapore: Add a new CPF account in the EasyPay
Core Singapore: Address cannot be edited and is auto-populated in the Core module
Core Singapore: Change an employee from a foreign worker to a Singapore permanent resident
Core Singapore: Change from Singapore PR to Singapore local citizenship
Core Singapore: Change residence status from FW to S Pass
Core Singapore: Change the company name in our bank file when crediting the salary
Core Singapore: Change the employee status from Spass to EP
Core Singapore: Change the PR status effective date
Core Singapore: Generate a report for PR employees with a PR start date and current status
Core Singapore: Set PR3 CPF rate for a PR1 employee
Core Singapore: Submit CPF to two different CPF account
Core Singapore: The donation code is not auto-assigned to the new join staff
Income Tax Processing Singapore: Add address to the IR8A
Income Tax Processing Singapore: Add director fees paid outside the payroll system into the IR8A
Income Tax Processing Singapore: Add the bonus paid in the following year to the current income tax
Income Tax Processing Singapore: Additional wage in January is not captured in the IR8S
Income Tax Processing Singapore: Amend CPF amount in the current IR8A form
Income Tax Processing Singapore: Bonus not appearing in the IR8A or EA form
Income Tax Processing Singapore: Cannot find the Income Tax module
Income Tax Processing Singapore: Cannot submit to IRAS due to contractual bonus declare date & invalid year error
Income Tax Processing Singapore: Change the name of the declared person
Income Tax Processing Singapore: Check employees with zero CPF in the IR8A
Income Tax Processing Singapore: Check PAT Line submission upload errors
Income Tax Processing Singapore: Create a pay element that links with A8A Other Benefit
Income Tax Processing Singapore: Create A8B record in the Income Tax module
Income Tax Processing Singapore: Declaration for NS Pay paid by the employer
Income Tax Processing Singapore: Declare income for overseas posting
Income Tax Processing Singapore: Delete Appendix 8B and 8A records in the Income Tax module
Income Tax Processing Singapore: EasyPay license expiry and IRAS submission
Income Tax Processing Singapore: Edit gross salary in the IR8A
Income Tax Processing Singapore: Edit the approved date of director fees in the Income Tax module
Income Tax Processing Singapore: Entering a taxable income that is not processed in the payroll into the IR8A
Income Tax Processing Singapore: Error 'Camera is not supported'
Income Tax Processing Singapore: Error 'Date of declarations bonus must be within the pay this year'
Income Tax Processing Singapore: Error Invalid year. Submission is only allowed for the current year, up to 4 back years, or 1 year in advance.
Income Tax Processing Singapore: Error ' Item No 8. Please provide share details'
Income Tax Processing Singapore: Error IRAS will not accept a zero amount for Benefit In Kind
Income Tax Processing Singapore: Error 'The remote server returned an error : (401) Unauthorize'
Income Tax Processing Singapore: Error 'To help ensure data entry is accurate and correct, the system has highlighted the following for your information'
Income Tax Processing Singapore: Error 'Zero Income'
Income Tax Processing Singapore: Exclude a low-income employee from the IRAS submission
Income Tax Processing Singapore: Exclude the terminated foreign worker in my IR8A process
Income Tax Processing Singapore: Generate IRAS Validation Checking Report
Income Tax Processing Singapore: Generate PAT line file for Income Tax submission
Income Tax Processing Singapore: Generate the prior year’s IR8A in the Income Tax module
Income Tax Processing Singapore: I can log in to Corp Pass, but there is no Allow button
Income Tax Processing Singapore: Include Incentive and CPF paid in year 2026 in the Taxation YA26
Income Tax Processing Singapore: IR8S Approval Indicator must not be blank
Income Tax Processing Singapore: IR8A form cessation date appears as 31 Dec 1999
Income Tax Processing Singapore: IR8S record is missing
Income Tax Processing Singapore: Map pay element
Income Tax Processing Singapore: No commencement date shown on the Form IR8A
Income Tax Processing Singapore: No designation in IR8A
Income Tax Processing Singapore: Not able to process IR21 for foreign worker after processing payroll
Income Tax Processing Singapore: Optical expenses tax declaration in the IR8A
Income Tax Processing Singapore: Organisation Type, Organisation ID and Basis Year must be valid and not blank
Income Tax Processing Singapore: Over contribution of CPF
Income Tax Processing Singapore: Pay element not reflecting in the IR8A gross salary
Income Tax Processing Singapore: Phone number not reflected in IR21
Income Tax Processing Singapore: Process Appendix 8B record for resigning employee
Income Tax Processing Singapore: Process IR21
Income Tax Processing Singapore: Process preparation checklist in the income tax module
Income Tax Processing Singapore: Process terminated employee's A8A in the Income Tax module
Income Tax Processing Singapore: Process terminated employee's stock option for IR8A
Income Tax Processing Singapore: Remove negative amount in IR8A allowance others
Income Tax Processing Singapore: Submit an amendment for IR8A
Income Tax Processing Singapore: Submit IR8A successfully to IRAS
Income Tax Processing Singapore: Unable to create IR8S due to a missing CPF progression record
Income Tax Processing Singapore: Unable to submit IRAS due to A8A record error
Income Tax Processing Singapore: Update the excess CPF amount for refund in the IR8S record
Income Tax Processing Singapore: Upload IR8A to ePortal
Income Tax Processing Singapore: Validation error in Income Tax module
Income Tax Processing Singapore: Wrong company name in the IRAS submission
Payroll Singapore: Error 'BPayEngCPFSearchTable:: ExecuteOperation() : Cannot find 'Year2025Jan', 'Private', 'PR1_PR3'
Payroll Singapore: Error 'Employee has failed to process!'
Payroll Singapore: Error 'Invalid_client' when submitting CPF
Payroll Singapore: Error 'Line 69 Invalid Con/O.W/ A.W.'
Payroll Singapore: Error 'The file contains invalid CPF account number'
Payroll Singapore: Error 'The file contains invalid employment status'
Payroll Singapore: Error 'Unhandled exception has occurred in your application' in CPF Direct Submit
Payroll Singapore: CPF not generating correctly when employee has backpay increment
Payroll Singapore: Error 'File name entered is invalid'
Payroll Singapore: Error One or more CSN in your file does not match the CPF Submission No
Payroll Singapore: Error 'Incorrect file length' when creating a manual CPF submission
Payroll Singapore: Add or remove a donation code in the Payroll module
Payroll Singapore: Additional CPF for the employee and employer are missing in the payroll summary report
Payroll Singapore: Additional wage for new Singapore Permanent Resident (SPR) is not prorated
Payroll Singapore: Amend FWL amount in the Pay Record
Payroll Singapore: Amend the CPF contribution in the system, as it has exceeded the total compulsory CPF contribution
Payroll Singapore: Another CPF submission in the month
Payroll Singapore: Backpay allowance
Payroll Singapore: Bank file for OCBC, HSBC and SBI holders got rejected
Payroll Singapore: Bank specification for CITIBANK Direct 4.1
Payroll Singapore: Calculate maximum additional wage (MAW) limit
Payroll Singapore: CDAC captured at Other Pay instead of Normal Pay
Payroll Singapore: Cessation date does not appear in CPF Payment Advice for one staff
Payroll Singapore: Change the CPF progression for intern staff that has CPF exempted
Payroll Singapore: Change the SDF amount to zero
Payroll Singapore: Check Annual Leave encashment formula
Payroll Singapore: Check excess CPF for the entire year
Payroll Singapore: Check FWL is updated
Payroll Singapore: Contribute Foreign Worker Levy for an employee who has left
Payroll Singapore: CPF is not deducted for the bonus
Payroll Singapore: CPF is not deducted in the mid-month bonus pay
Payroll Singapore: CPF submission notification
Payroll Singapore: CPF to contribute only in sub period 2 for two payment group employee
Payroll Singapore: Create a special CPF table for permanent resident year 1
Payroll Singapore: Create voluntary CPF table
Payroll Singapore: Deduct short payment CPF from the employee
Payroll Singapore: Deduction for a Work Permit employee for MOSQ and YMF
Payroll Singapore: Default the CPF progression projection method
Payroll Singapore: Direct submit CPF submission
Payroll Singapore: Enable Skill Development Fund (SDF) option in the payroll
Payroll Singapore: Enter Foreign Worker Levy
Payroll Singapore: Exceed Authorised Deduction Cap is "Yes" in the process Pay
Payroll Singapore: Generate file for CPF submission
Payroll Singapore: Generate Labour Market Survey report in the payroll module
Payroll Singapore: Generate SDF and FWL report
Payroll Singapore: Globally assign employees to the MAW methods
Payroll Singapore: Insert a National Service (NS) deduction in the payroll module
Payroll Singapore: My employee donation not correct
Payroll Singapore: My employee has an excess in the CPF contribution report, but his contributions are correct
Payroll Singapore: My employee has excess CPF when he resigns
Payroll Singapore: My employee has no CPF contribution in the payroll
Payroll Singapore: My Singapore PR employee's CPF is not prorated in the payroll
Payroll Singapore: No breakdown of SDF by individual in CPF Payment Advice
Payroll Singapore: Overtime calculation is incorrect due to the working hours per year
Payroll Singapore: Remove the employee's foreign worker levy
Payroll Singapore: Resigned employee received more CPF in the current month
Payroll Singapore: Remove zero MVC and leave deduction in payslip
Payroll Singapore: Sender Company ID, Message Sequence Number, Particulars and Reference in the bank submission
Payroll Singapore: Setup Medisave contribution in the payroll module
Payroll Singapore: Shortage payment of SDF
Payroll Singapore: Terminated employee's Additional Wage CPF is wrong
Payroll Singapore: The difference between private and private full in CPF progression
Payroll Singapore: Unable to process payroll for an employee who has changed their residence status
Payroll Singapore: Unable to submit the bank file using the OCBC Velocity format
Payroll Singapore: Update CPF policy
Pay Element Singapore: Add Ordinary CPF to my allowances
Pay Element Singapore: Contribute CPF for Ang Pao
Pay Element Singapore: Create a community chess fund
Pay Element Singapore: Create a customised donation code for monthly deduction
Pay Element Singapore: Create Director Fee Pay Element
Pay Element Singapore: Create a long service award without CPF contribution
Pay Element Singapore: Create a new allowance and compute it as an additional CPF
Pay Element Singapore: Create a pay element for Employee Assistant Program (EAP)
Pay Element Singapore: Create a new pay element for Red Packet
Pay Element Singapore: Create a pay element for retirement benefit
Pay Element Singapore: Remove CPF deduction for Pay Element
Pay Element Singapore: Remove subject to SDF in the pay element
Pay Element Singapore: Set the Annual Leave Pay to attract additional CPF
Pay Element Singapore: Termination benefit
Leave Singapore: Cannot initialise child care leave
Leave Singapore: Create paternity leave for foreign employees in the leave module
Leave Singapore: Customise Sick Leave not to follow MOM
Leave Singapore: Initialise the child care leave in the leave module
Leave Singapore: Not eligible for reservist leave
Leave Singapore: Paternity leave is not showing 4 weeks in the leave module
Leave Singapore: Set sick leave entitlement to follow the MOM calculation
Leave Singapore: Shared parental leave Singapore effective April 2025
Leave Singapore: The Employee's children converted to Singaporean, and her childcare leave entitlement needs to be updated
