Please ensure your foreign worker meets all the criteria below before processing IR21:
Go to the Core module, select Personnel Details.
Click the Residence Status tab, ensure the employee is selected as FW/ EP/ PR1/PR2/PR3. If you select Others, you need to change accordingly and click Save.
Click Employment Details, ensure the employee has a Cessation Date and Cessation Code.
Go to the Payroll module, click Pay Records.
Ensure the employee has a Pay Record initialized.
