Skip to main content

Payroll Singapore: My employee has an excess in the CPF contribution report, but his contributions are correct

Why my employee has excess in CPF contribution report when he does not have excess?

Updated over 2 months ago

Please do as follows to resolve this issue:

  1. Go to the Payroll module, then click Process Pay.

  2. Double-click the employee and scroll down.

  3. Check the CPF Class; this is probably because the CPF Class was not set correctly due to your settings in EasyPay.

  4. Change it and save, then regenerate the report again.

Related Articles
Payroll Singapore: Check excess CPF for the entire year
Payroll Singapore: Amend the CPF contribution in the system, as it has exceeded the total compulsory CPF contribution
Payroll Singapore: Change the CPF progression for intern staff that has CPF exempted
Payroll Singapore: Resigned employee received more CPF in the current month
Payroll Singapore: My employee has no CPF contribution in the payroll
Did this answer your question?