To get in touch with our support team, please follow the steps below and sign in to the Customer Success Portal
Log in and click Create Case.
Step One - Describe the issue and click Next.
Type in the Description and review the "Need Answers Fast?" section on the right. This will search the existing Knowledge Base for what has been entered in the subject, so you may not even need to raise a case.
If no articles match, please provide as much detail as possible about the case in the description box. This point is very important as the more information provided, the faster we can resolve it.
If an article is not found to solve your question, complete the Product area.
At the Business Impact, add attachments if required, then click Add to log the case.
If you need to register for the Customer Success Portal, click Customer Success Portal Registration
If you have an existing account, please click on the Customer Success Portal and log in. You can click on Forgotten Password to reset your password.