Since there is no Additional Wage (AW) in the month, there is a deduction of AW. Therefore, the system generates a negative Additional CPF. You can set the Leave Deduction pay element to Subject to Ordinary (this will fix the pay element permanently; in the future, if you have leave deduction, the system will attract to OW instead of AW. Doing this step will reduce the OW of the month). Below are examples of scenarios that you can use to remove the negative additional CPF contributions. Please use either of the examples:
Change the Pay Element Setting
Go to the Payroll module, then click Pay Element Setup.
Select the Leave Deduction pay element and remove Subject to Additional.
Select Subject to Ordinary over to the right.
Go to Pay Records and Recalculate.
Zerolise negative CPF in Pay Records
You can zerolise the negative CPF in the pay records as follows without changing the setting:
Go to the Payroll module and click Reports.
Select CPF Submission Report and select CPF EZPAY (FTP) File Submission.
Click Generate and save the text file to your desktop, and open the text file using Notepad.
Click Edit, then select Go to.
Enter the line number that throws the error. In your case, the example is line no 69, then click Go To.
Check which employee the notepad is pointing the employee, and identify the employee.
Go to the Payroll module and double-click this employee's Pay Records.
This employee may have a negative CPF, most probably due to leave deduction.
You can zerolise the negative CPF, click Save, then click Recalculate
When the system asks, "Do you want to overwrite CPF/ SDF/ FWL...value?" click No.
Zerolise the negative CPF in submission
You may also choose to zerolise the negative CPF submission as follows:
In the Payroll module, click Reports.
Select CPF Submission Report and select CPF EZPAY (FTP) File Submission.
Before you do Direct Submit, enable the Convert Negative Figure to Zero.