When your employee informs you late about the new PR status obtained after your payroll process, then you will need to change the status of CPF and class in the previous period.
For example:
PR obtained on 29 Jan 2026
When you process February payroll, you will get the error failed to process due to the CPF Class for the previous period. Hence, you will need to change it as below
Go to the previous period and unlock the record.
Click Process Pay.
Double-click the record and change the CPF Class from FW to PR1, CPF Status to Existing.
Click Save and Lock the record.
Process February payroll.
The contribution for the previous month, you'll need to do manual contributions at the CPF board. The employee CPF clawback deductions can be deducted in the February payroll using a pay element.