To help us better understand why your credit leave is not showing accurately, please create a case online and send us the following details.
Query the specific employee using Query Setup, and send us the following details:
Go to Leave module, Reports, Leave Details Taken Report.
Select the credit leave to the credit leave from day one this employee joined until the end of this year.
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In the Modules, click Credit Leave.
Click Preview and select from day one this employee joined until the end of this year.
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Attach these details to the case.