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EasyPay Errors: 'Abnormal program termination' error in the EasyPay

The error Abnormal program termination appears when generating a bank file from the system.

Updated over 2 weeks ago

This error occurs because an employee's bank account contains a dash. Please follow the steps below to fix this error:

Core module

  1. Go to Reports, Employment Reports.

  2. Select Bank Allocation Report.

  3. Click Export.

  4. Review this report to find the employee bank account that has a dash in it.

  5. Take note of the employee ID and close the screen.

  6. Go to Bank Allocation and search for the employee ID.

  7. Remove the dash from the account number and click Save.

Payroll module

  1. Go to Pay Record, highlight the employee ID and click Reprocess.

  2. Go to Reports, Bank Disk Generation.

  3. Generate the bank files again.

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