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Payroll Singapore: CDAC captured at Other Pay instead of Normal Pay

The CDAC should not appear in the Other Pay.

Updated this week

This happens if you process the Other Pay before the Normal Pay. Please follow the steps below to resolve this:

  1. Go to the Payroll module and click Pay Records.

  2. Delete the other pay record for the staff.

  3. Reprocess the Normal Pay and initialise the Other Pay.

  4. Click New and select Other Pay and click Confirm.

  5. The CDAC will now be captured correctly.

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