IRAS will not accept any zero income; this includes your IR8A, A8A and A8B submission. Please follow the steps below to rectify this error:
Go to the Income Tax module, Process, View Tax Record.
Sort the A8A/ A8B Total Amount header, and check if there is any employee with a zero amount.
Highlight the affected employees with zero amount and click Delete.
Direct Submit to IRAS again.
