Please follow the steps below to resolve the above issue:
Go to Core, Employment Details
Search the staff name
Untick the Employment Act Deduction Cap
Click Save
Go to Payroll, Pay record
Select the staff name
Click Reprocess
Why I have a Exceed Authorised Deduction Cap message in the Process Pay?
Please follow the steps below to resolve the above issue:
Go to Core, Employment Details
Search the staff name
Untick the Employment Act Deduction Cap
Click Save
Go to Payroll, Pay record
Select the staff name
Click Reprocess